FAQ
What is Dext Software and where are you located?
Dext Software is the most affordable web design and development company located in Chennai, India. It's the solution center of the small and mid-size businesses, and be able to keep up with the business opportunities across the globe.
What services does Dext provide?
Dext Software Solutions provides a wide range of web development and web design services which includes the following:
- Content Development
- Web Design & Development
- Flash work
- Hosting Solutions
- Domain Registration
- Website Translation
- Website Maintenance
- Search Engine Optimization
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Customer Support ( 24/7)
How can I benefit from working with Dext?
Dext Software assures that your project will be done on time and in accordance with the latest quality and technical standards. You can outsource to Dext your IT projects ranging from a simple utility to a total automation of your business. Our services are confidential and reliable. By using our services, you will reduce your cost and time.
How do I promote my website to the potential customers spread across the globe?
When the web design part is approved with us, it will be ready to go live. From start phase to launch and beyond, Dext works with you to ensure your success, we have specialized on search engine optimization and ranking methodologies. We do the keyword research, search engine submission, etc.
How much will a project cost?
The over all charges will be quoted prior to the project acceptance. We will give you an estimated budget size or breakdown of costs in a fully documented proposal. In cases that require immediate turnaround, an hourly rate will be used to determine final cost.
What if I want to change my site content after it's been published?
Our Web sites are designed to be flexible and to grow with your business. You can always update your text and graphics by simply requesting your changes in the site. All changes in text are free with in the warranty period. Thereafter, a nominal charge applies.
How can I be sure my site will be unique?
We do not provide any pre made designs, each project has its own requirement basing on the requirement the designing team design the web site and gives you a unique structure for your site, and then you can add elements according to your needs which include your company name, logo, artwork, photos, personalized text, button headers etc. In addition, our library of designs is always growing.
How can I be sure of your productivity?
You can monitor the development completely for each and every phase of development and the development has material results that you can see and review the updates. The complete scope of the work is defined at the initial phase of development and approved by you. Also, we are interested in long-term co-operation with you. So, we promise to provide productivity in time, by providing regular updates for our client to check the progress of the project.
How can I Know the project’s progress?
You will be assigned your own directory on our web server where you can view the project in progress. You can get connected with our project management during the entire development of the project either by E-mail, IMs, VOIP or Phone. More over our customer support executives will be online 24/7 for any assistance. We promise to provide you open communication from the initial phase to the final delivery of the project.
How will I receive my project once it's completed?
Once production is complete the whole project will be delivered to your required destination with full copyrights.
Can I upgrade my plan or features later?
You can upgrade project plan or features at any time. We will provide a functional specification for the enhancement of the project with the details of time and cost estimation. If it is a re-design or re-development of the project will be charged at our hourly rate.
Do you provide copyright services?
Once the final payment is done to Dext, it totally belongs to you, and we no longer own any entitlement to it. The only thing we need is if we can use it in our case studies.
What kind of guarantee do you offer?
We offer a 100% client satisfaction, from the initial phase of the project to the time we complete your project and forward it for your approval. As referrals form a large part of our business, we want to be sure you are completely satisfied with the project.
If you have any other questions please do contact us.
